Operation Management of the McKinsey Company †Free Samples

Question: Discuss about the Operation Management of the McKinsey Company. Answer: The operation department of the McKinsey Company is highly dependent upon digital manufacturing. This can help them to gain competitive advantage in the rapidly evolving global market. The main purpose of implementing digital manufacturing is to have advanced level of communication. Advanced level of information can also be gathered with the help of digital marketing. This is required in the process of implementing advanced level of business plan and smooth functioning of operational department of the McKinsey Company (Digitizing the value chain, 2018). As the process of value chain has been digitized, the McKinsey Company has been able to implement flexibility within the same. As more sources of raw materials is been fixed for the company, it is possible to bring about sustainability within the same. As flexibility is being imposed within the system, it is possible to change the marketing plan and implement marketing innovation. In the modern era of business environment I do believe every business organisation need to focus upon customer satisfaction. Most of the business policies of successful organisations focus upon customer based orientation. Nevertheless in order to implement the policy it is essential for the company to use advanced form of business communication tools. The customer experience is believed to be the prime element that can help to gain proper recognition of a brand. The customers experience and suggestions are considered to be the primary data that are analysed in implementing future business plan (Developing a customer-experience vision, 2018). As the demand levels of customer do change, it is essential for the companies to keep themselves updated to maintain the level of customer satisfaction. This will help in the process of customer retention. As the process of technology is implemented within the customer service experience, it is possible to modify the overall business operations. This will help the companies to better connect with the customers. It is highly essential to explode the underlying designs that are used in business planning method by large-scale multinational corporations. It is important to note that most of the designs of multinational corporations are aims to provide effective form of customer service. Gathering of essential data through social media and other online databases are essential in implementing effective business design (More than a feeling: Ten design practices to deliver business value, 2018). Optimised use of business design is believed to be one of the key elements of success in the age of globalisation. I do believe every company need to aim more advanced level of business design that can be subject to constant change. In order to improve upon the values of business, it is crucial to improve upon the existing business design. This can enhance the business operations and thereby help the management to provide full customer orientation service. With advanced business design, it will be possible to quickly meet with the demands of the customers. The culture of a business organisation is highly essential element as it decides upon the level of customer relationship the company will maintain. High level of cultural diversity can be a major challenge that is needed to deal with the issues related with controlling the human resource. I do believe one of the major advantages of design driven business plan is to ensure that all available resources within the organisation are being properly utilised. Most of the business organisations in the modern era are trying to improve upon the customer experience through advanced business culture. It is also essential to maintain cultural diversity within the business mission, which can help them to achieve greater customer friendly orientation (Building a design-driven culture, 2018). One of the main purposes of the design driven business culture, is the ability of the manager to better connect with the target customers. The core culture of business needs to enhanced as it can assist in the process of innovation in business design. Referencs Building a design-driven culture. (2018).McKinsey Company. Retrieved 11 March 2018, from https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/building-a-design-driven-culture Developing a customer-experience vision. (2018).McKinsey Company. Retrieved 11 March 2018, from https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/developing-a-customer-experience-vision Digitizing the value chain. (2018).McKinsey Company. Retrieved 11 March 2018, from https://www.mckinsey.com/business-functions/operations/our-insights/digitizing-the-value-chain More than a feeling: Ten design practices to deliver business value. (2018).McKinsey Company. Retrieved 11 March 2018, from https://www.mckinsey.com/business-functions/mckinsey-design/our-insights/more-than-a-feeling-ten-design-practices-to-deliver-business-value